- Exeter, United Kingdom
An approachable and professional individual with a calm disposition who has prior experience working within customer-service and client-facing roles. A hard worker who is comfortable working both autonomously and within a team and is familiar with. Has additional experience managing social media platforms.
Commissioned by the department for a short-term project to write, film and edit a 10-minute educational video for use by future university students on the subject "How to select a dissertation topic."
Demonstrated multitasking abilities by successfully completing the project individually within a 2-week deadline while balancing my own academic responsibilities.
Worked within a team 8 in a customer-facing role to ensure guests had a personal and positive holiday experience by providing high standards of customer service.
Aided in the resolution of customer complaints, working with management to resolve issues in a timely and professional manner.
Functioned as a part of a large team in a fast-paced environment, interacting with all guests in an upbeat and professional manner.
Worked for the front of house desk, welcoming guests into the restaurant, making reservations and answering customer enquiries.
Responsible for issuing customer checks, calculating bills and handling payments.
Represented the final year student cohort within departmental meetings such as the Board of Studies and staff-student liaison committees.
interacting with students and senior members of staff at the University.
Worked individually without supervision to meet bi-monthly presentation deadlines.
Took responsibility for the organisation's entire online presence and the publication of the weekly society newsletter, creating graphic and digital content for 15 unique social media campaigns.
Responsible for communicating professionally with external parties on behalf of the committee via telephone and email.
Collaborated with the Junior Press and Publicity Officer to meet weekly deadlines, delegating tasks as necessary.