Experienced in customer service,data entering related IT technical skills and office administration.
  • Exeter, United Kingdom
  • 05/04/2022

EYOB CONSULTANCY
Office Assistant
ADDIS ABABA, ETHIOPIA
Aug 2005- Dec 2006
• Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.
• Answered phones and supported staff with clerical tasks.
DELEOPOL INTERNATIONALHOTEL

Customer Service Assistant
ADDIS ABABA, ETHIOPIA
Aug 2014- Sep 2015
• Recorded and processed call information, helping to strengthen quality of customer data.
• Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
• Provided positive customer experiences and enhanced brand reputation through attentive, helpful service...
HND TRAVEL AGENCY

Travel Agent
ADDIS ABABA, ETHIOPIA
Jan 2017- Oct 2017
• Handled the travel arrangements for groups, couples, executives and clients with special needs.
• Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

ARTIFICIAL INTELLEGENCE
Data Entry Operator
ADDIS ABABA, ETHIOPIA
Mar 2020- Jul 2021
• Managed daily office operations and equipment maintenance.

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Experience

Data entry @ ARTIFICIAL intelligence
Apr 2022 — May 2022

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